COVID-19 Resources

COVID-19 Update

Updated November 9, 2020

Due to the rising numbers of COVID-19 cases in our community, Options Community Services has made the decision to pause all in-person services until December 1st to help stop the growing number of positive COVID-19 cases in our community.

Staff are still available to serve you and can assist you over the phone or virtually on Zoom for the following CCRR services.

-Assistance with the Affordable Child Care Benefit
-Finding child care
-Support to Registered License-Not-Required child care providers
-Support to all licensed child care facilities
-Any questions you may have about child care or our services

All workshops, courses and parent education sessions are currently being held online via Zoom. To view our training opportunities or to register please click here.

At this time, library materials are only available by curbside, contactless pick up and drop off, by appointment only.

To reach us please call 604-572-8032 or email


Updated July 31, 2020

As well as the services listed below we are operating parent and child drop-ins, at limited capacity and by pre-registration only. We also continue to offer support to Registered License-Not-Required child care providers via phone and email, and in-person by appointment only. 

At this time, training, networking and parent education sessions are being offered online. See our training page for the most up-to-date listing.


Updated May 14, 2020

Library materials are now available for curbside pickup! 
Have you missed borrowing materials from the library? Do you have items you’d like to return? We are now offering curbside pickup by appointment only. Please call or email to learn more.
Affordable Child Care Benefit (ACCB)
We are now offering assistance with your ACCB application by appointment only. Please email or call 604-572-8032 to make an appointment.
Store items are now available for curbside pickup!
Call our front desk to order and arrange a time for pickup, 604-572-8032.


Updated May 1, 2020

Options Community Services will continue to provide the essential services necessary for the health and safety of our clients, while minimizing person-to-person contact, to slow the spread of COVID-19. We are continuing to follow Public Health guidelines and will continue to suspend in-person services until May 15th. This includes drop-in programs, groups and community visits. 


Updated March 17 2020

Temporary Office Closure

“Options will continue to provide essential services necessary for the health and safety of our clients while also doing our utmost to minimize person-to-person contact to slow the spread of COVID-19. To that end, our Executive Team has decided, effective Wednesday, March 18th, Options Community Services will suspend in-person services at the Child Care Resource and Referral Program and close the office for a period of 2 weeks, including drop-in programs, groups and community visits. We will be monitoring the situation on an ongoing basis and will provide updates accordingly.

We understand that these measures may seem extreme to some, however we must do everything we can to slow down the spread of COVID-19 and keep our communities safe.

CCRR staff are available by phone or email, please contact us if you have any questions or concerns.

We will continue to provide additional updates on our website and through our social media channels.”

Contact Us



Updated March 16 2020


Early Childhood Resource Library and Parent lending Library Closure

Options Community Services has been closely monitoring the developments related to COVID-19. This is a constantly evolving situation and we continue to work closely with all involved to ensure all our practices reflect new information as it is available. 
Options Community Services – Child Care Options Resource and Referral Program (CCRR) has decided to close our Early Childhood Resource Library indefinitely as of 11 am, March 16, 2020.
During this temporary closure the Library will extend return due dates to March 31.
We appreciate the community’s understanding and patience during this difficult time as we work together to ensure the well-being of everyone in our community and help slow the spread of COVID-19.


***COVID-19 Precautions***

At Child Care Options Resource and Referral, a program of Options Community Services, we are taking precautions regarding the current status of COVID-19. We kindly request that anyone with symptoms or anyone that has travelled through high risk areas or airports in the last 2 weeks please not access our office
· Upon entrance and exit please use the hand sanitizer at the entrance of the building.
· We ask that all guests and staff wash their hands frequently.
· Please refrain from sharing food and drink.
· Refrain from handshakes and hugging.
· Cover all coughing and sneezing, and take the precautions necessary to protect ourselves and those around us from catching or spreading any illness.
We appreciate your cooperation and understanding.

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